Zepto Sky Care Plans
OnGoing support. complete peace of mind.
CARE PLANS
Our Care plans keep your business systems, websites and applications secure, updated and performing at their best – so you can focus on growing your business.
Choose the right care plan for your business
Flexible Plans Designed to Support Your Business at Every Stage.
Business Care
For Businesses That Need Ongoing Support for their websites, IT and Digital Presence.
STARTER CARE PACKAGE
$200 + GST PER MONTH
Included Support Hours
Up to 2 Hour Monthly Remote Support
Website Maintenance Tasks
Website uptime monitoring
Website availability monitoring
Plugin updates
Theme updates
Website security scan
Malware monitoring
Website backup verification
SSL certificate monitoring
Contact form testing
Website speed review
Mobile compatibility review
Email Administration Tasks
Email creation
Email deletion
Password reset
Email forwarding
Email troubleshooting
Email signature updates
Domain & Hosting Tasks
Domain expiry monitoring
DNS health check
Nameserver verification
Hosting uptime monitoring
SSL expiry monitoring
IT Support Tasks
Remote support
Password assistance
Printer troubleshooting
Internet troubleshooting
Basic PC health review
Antivirus review
Windows update review
Software troubleshooting
Google Business Profile Tasks
Business information review
Contact details review
Trading hours review
Website link verification
Google Maps verification
Profile health review
SEO Tasks
Homepage SEO review
Meta title review
Meta description review
Google indexing review
Search Console review
Social Media Tasks
2 social media posts
Caption writing
Hashtag creation
Graphic design
Post scheduling
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BUSINESS CARE PACKAGE
$500 + GST PER MONTH
Includes all Starter Care Services plus:
Support Hours
Up to 3 Hours Monthly Remote Support
Website Tasks
Website content updates
Service page updates
Staff profile updates
New image uploads
Google Business Tasks
1 Google Business Post Monthly
Review monitoring
Customer review response assistance
SEO Tasks
Track up to 5 keywords
Local SEO review
Image optimisation
On-page SEO review
Social Media Tasks
4 Social Media Posts
Promotional Flyer Design
Product Promotion Posts
Event Promotion Posts
IT Tasks
Microsoft 365 administration
User account creation
User account removal
Software installation support
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GROWTH CARE PACKAGE
$700 + GST PER MONTH
Includes all Business Care Services plus:
Support Hours
Up to 5 Hours Monthly Remote Support
Website Tasks
Landing page optimisation
Lead form testing
Conversion review
Google Business Tasks
2 Google Business Posts Monthly
Google profile optimisation
Service updates
Photo updates
SEO Tasks
Track up to 10 keywords
Optimise up to 3 pages
Internal linking review
Technical SEO review
Search Console monitoring
Social Media Tasks
8 Social Media Posts
1 Promotional Reel
Customer testimonial content
Service awareness campaign
IT Tasks
New PC setup support
VoIP support
Third-party software support
Cloud software support
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PREMIUM CARE PACKAGE
$900 + GST PER MONTH
Includes all Growth Care Services plus:
Support Hours
Up to 8 Hours Monthly Remote Support
Priority Support
Priority ticket handling
Emergency remote support
Vendor liaison support
ISP support
Telephone provider support
Website Tasks
Landing page creation
Conversion optimisation
Call-to-action improvements
Google Business Tasks
Weekly profile review
Weekly optimisation
Weekly Google posts
Review strategy implementation
SEO Tasks
Track up to 20 keywords
Optimise up to 5 pages
Competitor SEO review
Technical SEO improvements
Schema review
Social Media Tasks
12 Social Media Posts
2 Reels Monthly
Product Campaign
Service Campaign
Recruitment Campaign
IT Tasks
Security monitoring
Backup monitoring
Microsoft 365 administration
Staff onboarding support
Business technology advisory
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Application Care
For Clients who use our custom applications, platforms and business systems.
APPLICATION CARE BASIC
$499 + GST Per Month
Suitable for:
Membership Systems
Small CRMs
Church Management Systems
Booking Systems
Internal Business Portals
Single Website Applications
Included Support
Up to 2 Hours Monthly Support
Application Monitoring
Application login testing
User registration testing
Forgot password testing
Dashboard testing
Form submission testing
Email notification testing
Scheduled task review
Error log review
Database connection verification
Hosting & Infrastructure
Hosting uptime monitoring
SSL certificate monitoring
Domain expiry monitoring
DNS monitoring
Backup verification
Storage utilisation review
Basic performance monitoring
API Monitoring
Stripe integration review
Payment gateway verification
Email delivery verification
SMS gateway verification
API error monitoring
Website Maintenance
Security review
Plugin updates
Content updates
Form testing
Backup monitoring
Website health review
Office 365 Support
User creation
User removal
Password reset
Email troubleshooting
Shared mailbox support
Reporting
Monthly application report
Support summary
Security review summary
Recommendations
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APPLICATION CARE BUSINESS
$999 + GST Per Month
Suitable for:
CRM Systems
Membership Platforms
Online Portals
Booking Platforms
Internal Business Systems
Small Mobile Applications
Includes all Basic Services plus
Included Support
Up to 5 Hours Monthly Support
Advanced Application Monitoring
User workflow testing
Approval workflow testing
Payment workflow testing
Email workflow testing
Role and permissions review
Application performance review
Scheduled task monitoring
Queue monitoring
Database Monitoring
Database health review
Database growth monitoring
Database backup verification
Slow query review
Data integrity review
API Monitoring
Stripe API monitoring
Nexmo/Vonage monitoring
Twilio monitoring
SMTP monitoring
Google API monitoring
Microsoft API monitoring
Bug Fixing
Minor bug fixes included
Application troubleshooting
User issue investigations
Error correction
Website Maintenance
Website updates
Landing page updates
Security monitoring
Security monitoring
Content updates
Website performance review
Microsoft 365 Administration
User management
Group management
Email support
Security review
Monthly Reporting
System health report
Application uptime report
API health report
Support report
Recommendations
APPLICATION CARE ENTERPRISE
$1,999 + GST Per Month
Suitable for:
Enterprise CRMs
Mobile Applications
Membership Platforms
Multi-location Businesses
Business Critical Systems
High Usage Platforms
Includes all Business Services plus:
Included Support
Up to 10 Hours Monthly Support
Priority Support
Enterprise Monitoring
Daily system monitoring
Daily application health checks
Workflow monitoring
Transaction monitoring
User activity monitoring
Error log monitoring
Security event monitoring
Mobile Application Monitoring
(Android & iOS)
Login testing
Registration testing
API connectivity testing
Push notification testing
App performance review
Crash monitoring
User experience review
Security Monitoring
User permission review
Security audit review
SSL monitoring
Access review
Failed login monitoring
Vulnerability review
Backup validation
Application Maintenance
Minor feature improvements
UI adjustments
Workflow adjustments
Form modifications
Email template updates
SMS template updates
Configuration updates
Third Party Vendor Management
Stripe support
Nexmo support
Twilio support
Google services support
Microsoft services support
Hosting provider liaison
Domain provider liaison
Executive Monthly Report