It Support Service

Zepto Sky provides tailored solutions after understand client’s needs for their business, then offer several plans and solutions to client as option. Then, Zepto Sky offer FaQ and contact form to clients on our website, the client can submit their information and enquiries along the tickets to us. Once, our IT support specialist receives the tickets will contact the client to understand the problems and troubleshooting it remotely. Technical call out will be the last option to our client where it incurs additional charges due to physical travelling. 

Zepto Sky provides information technology solutions along with relevant infrastructure and hardware if needed. There are lot of small business owner who have limited knowledge of choosing the right IT equipment for their employees. This may exceed their budget and create wastage in the office. Cloud technologies from Zepto Sky minimizes the needs of company infrastructure and allow many of employees to access into the system with authority and authentication. This assist the business owners to determine which employee has correct or add information into the system, and easily to be fixed with our IT support technician.  

Furthermore, Zepto Sky provides packaging where it listed all the services in the package to provide concise and accurate service to our clients. Our IT support service feature is on the packaging where the pricing is affordable, and it decides the level of support given to client. This met customer expectations and prevented unwanted wastage of resource in their information strategy and information technology infrastructure.